Please enjoy my below complaint I just sent to Wal-Mart corporate about Franklin, KY walmart:
Last night, I was shopping at this store and went down the "clearence" aisle. There were two boxes of plastic toy trucks, bulldozers, etc with a tag underneath saying they were $3.00 reduced from $3.44. The tag ON the toy said $2.97. I am furious about this because this is not the first time this has happened. Last year, I complained because there was a tag underneath childrens swimming pools listing it as reduced from one price to another, when again, the tag on the item itself listed the price lower. I received a call from the store's manager, telling me that those items had been put in the wrong place, and the tag did not match the item above it. He appologized for the confusion and promised it would be corrected and should not happen again. This time I took pictures. If you will give me an email address to email the pictures to, I would be happy to share. This is ridiculous.
I will keep you posted on my war with Wal-Mart. I've been disgusted with their raising prices here lately anyway. I think Target and Food Lion are my new friends. In the mean time, beware of the clearance aisle!
Last night, I was shopping at this store and went down the "clearence" aisle. There were two boxes of plastic toy trucks, bulldozers, etc with a tag underneath saying they were $3.00 reduced from $3.44. The tag ON the toy said $2.97. I am furious about this because this is not the first time this has happened. Last year, I complained because there was a tag underneath childrens swimming pools listing it as reduced from one price to another, when again, the tag on the item itself listed the price lower. I received a call from the store's manager, telling me that those items had been put in the wrong place, and the tag did not match the item above it. He appologized for the confusion and promised it would be corrected and should not happen again. This time I took pictures. If you will give me an email address to email the pictures to, I would be happy to share. This is ridiculous.
I will keep you posted on my war with Wal-Mart. I've been disgusted with their raising prices here lately anyway. I think Target and Food Lion are my new friends. In the mean time, beware of the clearance aisle!
Ok, I have a couple of comments.. first of all, the manager that told you the construction toys were in the wrong place lied to you. Everything is driven by UPC and the UPC number on the toy matches the UPC on the modular (tag underneath). Also, you have to really pay attention to bundles. Bundle packs are usually higher. Same goes with pack sizes. Many times you can buy 3-4/packs of toilet paper cheaper than a 12/pack of the same thing. That's just one item, you have to check them all. Good luck with your complaint. One of their trucks ran us off the road 18 months ago and I'm still waiting for a call back. The one call I received, the guy said "oh, well the driver said it wasn't him" even though we were able to describe the tattoo on his hand as he flipped us off. I hate that place...
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